Shipping, Returns & Refunds

🌿 Shipping Policy

Govis Bloom partners with Spocket to ensure reliable, boutique‑grade delivery for all orders. Each product is shipped directly from our verified suppliers, primarily located in the United States and Europe, to guarantee quality and speed.

Delivery Times

  • U.S. & EU Orders: 3–7 business days (average)

  • International Orders: 7–15 business days, depending on destination and customs

Each item’s estimated delivery time is displayed at checkout. Because we source from multiple boutique suppliers, your order may arrive in separate packages if it includes items from different collections.

Tracking

Once your order is processed, you’ll receive a tracking link via email. You can monitor your shipment in real time through the carrier’s website.

Packaging

We use eco‑friendly, minimal packaging whenever possible — designed to protect your items while reflecting Govis Bloom’s natural aesthetic.

🌸 Returns Policy

We want you to love every Govis Bloom product. If something isn’t right, we accept returns under the following conditions:

Eligibility

  • Items must be unused, unopened, and in original packaging.

  • Return requests must be submitted within 14 days of delivery.

  • Personalized or hygiene‑sensitive items (e.g., skincare, bath products) are not eligible for return unless defective.

Process

  1. Contact us at support@govisbloom.com with your order number and reason for return.

  2. We’ll confirm eligibility and provide the supplier’s return address (based on Spocket’s fulfillment partner).

  3. Ship the item back using a trackable method.

  4. Once received and inspected, we’ll issue your refund or exchange.

Return Shipping Costs

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

💧 Refunds

Refunds are processed once the supplier confirms receipt and inspection of the returned item.

Timeline

  • Refund Approval: 3–5 business days after inspection

  • Bank Processing: 5–10 business days depending on your payment provider

Refunds are issued to the original payment method. You’ll receive a confirmation email once the refund is complete.

Damaged or Incorrect Items

If your item arrives damaged or incorrect:

  • Contact us within 48 hours of delivery.

  • Include photos of the item and packaging.

  • We’ll coordinate directly with Spocket’s supplier to resolve the issue quickly.

🌼 Boutique Assurance

Every Govis Bloom order is handled with care and transparency. Our boutique partners are selected through Spocket for their craftsmanship, reliability, and commitment to natural, ethical production.

We believe in honest beauty, gentle rituals, and mindful living — and that includes how we deliver and support every product.

For any questions, please reach out to support@govisbloom.com.

Govis Bloom — Natural Rituals, Everyday Wellness, Beautiful Living.