Privacy Policy

Last updated: [04.01.2026]

At Govis Bloom, we believe that natural living begins with trust.

This Privacy Policy explains how we collect, use, and protect your information when you visit our store, make a purchase, or interact with our services. Our boutique is built on transparency, simplicity, and respect for your privacy.

1. Information We Collect

We collect only the information necessary to operate our store, fulfill your orders, and provide a seamless shopping experience.

1.1 Personal Information

When you place an order or create an account, we may collect:

Full Name
Email address
Billing and shipping address
Phone number (optional)
Order details
Payment method (processed securely by Shopify — we do not store card numbers)

1.2 Automatically Collected Information

Shopify automatically collects certain data when you browse our store, including:

IP address
Browser type
Device information
Cookies and browsing behavior
Pages viewed and time spent on the site

This helps us improve performance, security, and user experience.

1.3 Order Fulfillment Information (Spocket)

When you place an order, the necessary details (name, address, product ordered) are securely shared with Spocket and the specific supplier responsible for fulfilling your item.

This information is used only for:

Processing your order
Shipping your product
Providing tracking information
Handling returns or replacements

Spocket and its suppliers do not use your information for marketing or unrelated purposes.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order updates and tracking
Improve our website and services
Detect and prevent fraud
Comply with legal requirements

We do not sell or rent your personal information.

3. How Shopify Handles Your Data

Govis Bloom is powered by Shopify, which securely stores your data using industry‑standard encryption and safeguards.

Shopify may process your information to:

Host our online store
Process payments
Prevent fraud
Provide analytics and performance tools

You can learn more about Shopify’s privacy practices at:
https://www.shopify.com/legal/privacy

4. Sharing Your Information

We share your information only with trusted partners who help us operate our boutique:

4.1 Spocket (Order Fulfillment)

We share order details with Spocket and its suppliers so they can prepare, ship, and deliver your items.

4.2 Shopify (Store Platform)

Shopify stores your data, processes payments, and provides secure checkout.

4.3 Service Providers

We may share limited information with:

Email service providers (for order confirmations)
Analytics tools (to improve site performance)
Fraud‑prevention services

These partners use your data only to perform the services we request.

5. Cookies & Tracking Technologies

Our website uses cookies to:

Keep your cart active
Remember your preferences
Improve site performance
Provide analytics

You may disable cookies in your browser settings, but some features may not function fully.

6. Data Retention

We retain your information for as long as necessary to:

Fulfill your order
Maintain accurate business records
Comply with legal obligations

You may request deletion of your data at any time (see Section 8).

7. Security

We take your privacy seriously.
Shopify protects your information using:

SSL encryption
Secure payment processing
Industry‑standard data protection protocols

We never store your full payment details.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold
Request corrections
Request deletion
Opt out of marketing communications
Request a copy of your data

To make a request, contact us at support@govisbloom.com.

9. Children’s Privacy

Our store is not intended for individuals under the age of 16.
We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements.
The “Last Updated” date will always indicate the most recent version.